How to order
You can order from us online or by telephone.

Online: You can browse our product pages, email us any questions you have about our products, and we will call you to arrange a sale.

Telephone: You can order from us between 9am and 5pm on 07767896339

Returns information
Returns can only be made by prior agreement with ourselves. You should return any product to us via a suitably insured means based on the value of the product. You should retain any receipt confirming the return. If returned products are lost we will not be liable for them.

Unwanted Goods
We are not obliged to accept the return of an unwanted good unless covered by the Distance Selling Regulations. In that instance, you will be required to notify us by email within 7 working days after the date of delivery. The goods must be returned in an unused and re-saleable condition within 7 days of our receipt of your cancellation. You will be responsible for the cost of safe carriage back to us, or for informing us to collect the goods at cost to you.

After 7 working days of the date of delivery, we are entitled to accept returns at our discretion. Contact us to find out if this is possible. Any goods returned will be unopened and in a re-saleable condition, and will be subject to an administration and handling fee of 20% of the invoice value. You will be responsible for the cost of safe carriage back to us.

Postage and packing costs are non-refundable. If you are dissatisfied with the quality of the goods or the goods are damaged or wrongly supplied, you must give notice to us within 7 working days of delivery. We will arrange to either refund or replace the goods.

Should you need to return a product due to an error on our part we will exchange or refund the product for you. We will also refund any reasonable associated carriage costs.

Pricing Policy, and Delivery
All prices shown on the website are in £Sterling + 17.5%VAT, where applicable. Prices may change and offers may be withdrawn at any time. We currently ship goods to addresses in the United Kingdom Only. We do not guarantee that the prices quoted on the website are correct. If you place an order and are shown an incorrect price, we will contact you to inform you of the correct price. We are not obliged to sell at the incorrect price.